Our number one priority is serving our customers in a genuine, sincere manner. Exceptional customer service is a goal that we strive for every day, and we feel that our employees are quite capable of meeting that goal. A large portion of our staff has 10 or more years of service with us, which we feel is one of our strongest assets.
Pioneer has been a member of Timbermart since 1982. Timbermart is the largest buying group for independents in Canada. This increases our buying power as it allows us to buy collectively with other hardware stores across Canada so we can pass on the savings to our customers.
The growth and continuation of this business is something that’s very important to us. With large box stores moving into town, Pioneer has continued to thrive. Without our knowledgeable staff and our loyal customers, we would not be where we are today. We helped build this community and are looking forward to serving Chilliwack another 65 years!